When you first launch Rax, the following dialog appears:
Clicking "Use Trial" begins the trial mode. Rax runs in trial mode for 15 days. During the trial period, the application functions fully.
To open the Licenses pane, choose Rax > Support and click on the Licenses tab.
To add a License Key, click the "Add License..." button. If you do not yet own a License Key, click the "Buy Licenses..." button to launch your default web browser and load our online store.
Enter Owner (your name exactly as it appears in your contact information our website) and your License Key, then click the "Add" button.
A green check mark tells you that Rax was successfully licensed.
We have set up a system for licensing software that requires entering your license key on as many computers as you have available licenses. Once the license is entered, the application will attempt to activate the license automatically the next time the computer connects online.
Since activating a License Key requires web access, you might wonder what will happen if you do not have Internet access, or your audio workstation computer isn't set up for internet access. In that case, you will require what's known as a Manual Activation. The process is very simple.
Request a Manual Activation from our Support Team directly from the Audiofile Engineering Support staff. Review this document online for everything you need to know to get help from our Support team. In order to complete the activation process, we will ask for your Name, your License Key, and most importantly your Computer Code. The Computer Code is a unique but completely impersonal ID that represents your computer. To retrieve your Computer Code, press and hold the Option key and choose Rax > About Rax. Your Computer Code will be displayed in the About Box.
In response, we will send you an Activation File. When this arrives, simply drag the Activation File somewhere convenient, for example, onto your Desktop. From the Licenses category press the "Activate Manually..." button, navigate to the location where you saved the manual activation file we sent to you, and press the Open button. You should be all set.
Audiofile Engineering provides exceptional customer support. You can also submit support requests via email at email@example.com or via our online support request form. If you happen to get stuck, don't worry. Just get in contact and we'll get everything back on track.