Audio File First Aid

Have you ever discovered an audio file that doesn't load in your favorite DAW, or sampler? Or, perhaps after digging out your favorite recording from the archives you discover that something has gone wrong with the audio files themselves? An industry first, Audio File First Aid will give you new insight into the structure of your files, giving you the power to diagnose and repair the most common causes of corrupt audio files. Originally packaged with Wave Editor and Sample Manager and now available in Backline Basic.

Take control of your Audio Units and VSTs

Manage, update, and audition your Audio Unit and VST effects all within Backline! The days of launching a full-featured DAW to demo an effect are over, as are the days of scrounging around the internet to find an update. Effect updating uses our Audio Effect Database. Read more about the database, especially how developers can get involved.

Backup, Restore, Reset

Experiencing technical difficulties with your applications? No problem. Easily create backups of your Audiofile Engineering application's settings, restore from a remote location, clear effect caches, reset the CoreAudio, and more.

MIDI

Monitor all incoming MIDI messages, generate MIDI clock or time code and specify any MIDI output.

Attention FiRe users!

Backline features our FiRe Browser utility. Simply enable Browser Access in FiRe and the FiRe Browser will display your iPhone/iPod touch. Sort by numerous parameters, rename, and download the audio file and metadata!

Try It Free...

Backline Basic will run, without limitation, for 15 days. After that, you'll need to purchase Backline Basic for $29 to utilize the application's functionality. Backline Basic includes all the tools except the DDP Player (this requires a Backline DDP license key). A Backline Basic license key can be purchased directly from our online store.

Try It Free...

Backline DDP runs in trial mode for 15 days. During the trial period, the DDP Player will burn CDs at -24 dB. You'll need to purchase Backline DDP for $59 to utilize the application's full functionality. A Backline DDP license key only unlocks the DDP Player. A Backline DDP license key can be purchased directly from our online store.

Want a custom DDP Player for your studio?

We create custom DDP Players for studios. We'll implement anything from studio branding, a custom license structure so you can share the player with your clients, or anything else you have in mind.

Contact Matthew Foust
dev@audiofile-engineering.com
+1-800-960-6522 - US & Canada
+00-1-612-659-7877 - International

Our Vision

Audiofile Engineering began in a recording studio, not in a corporate boardroom in an office building. As musicians and engineers who have invested blood, sweat, and tears into the world of creative audio software, we are too often surprised by an ugly truth: end-user support is seriously lacking.

From day one at Audiofile Engineering we have devoted ourselves to keeping in touch with our user base. We believe that the center of our business, and even the process of creating our software, rests within each and every one of our customers – with you. And if you run into trouble, we want to be there to help.

Not Your Parents' Help Menu

Actual, honest-to-goodness, end-user tech support is built-in to every one of our apps. Look in each application's menu for Support and check it out.

Learn more by watching our tutorial Screencasts, check for an update of the software, read Release Notes and new features, manage your License keys, or communicate with a real, living, human being on our Support staff.

The Help Desk tab is where you can let us know when you believe you've found a bug, or when you have a great idea for a future feature, and even review all past communications with the Support Team. No more digging through emails, or following links in your web browser. We've put the most important bits right at your fingertips.

We're All In This Together

We work hard to provide unparalleled technical support, and strive to keep improving our development workflow and quality control to prevent issues from happening in the first place. We utilize modern and effective tools that allow us to support you in the best way possible, no matter where in the world you are.

But we can't do it alone – we need you to stay in contact.

Tell us when you need help, let us know when things aren't working the way you expect and especially when they seem unclear. Send us your most desired feature requests, and share stories about how you are using and enjoying the software we've created. This feedback will give us what we need to continue to build and refine the most useful and enjoyable applications you've ever used.

When in doubt, just email us directly at support@audiofile-engineering.com.

Audiofile Engineering creates unique and high-quality audio software exclusively for Mac OS X. All of our applications are written in 100% pure Cocoa and make extensive use of core technologies in Mac OS X Tiger, Leopard and Snow Leopard. Because our software is written from the ground up in Cocoa, we are able to add features and fix issues significantly faster than other developers who are supporting legacy Carbon-based applications. As Mac OS X grows, so will our applications.